Policies

1. Privacy Policy:

 

• # We value customer privacy and ensure that their personal information is protected and secure.
• # Customer data will only be used for order processing, communication, and to improve our services.
• # We do not share or sell customer information to third parties without their consent unless required by law.
• # When purchasing Metal Crafts, Wood Carvings and Stone Sculptures we kindly request that you confirm the purchase with us via email: uddhab.raj.pandey@gmail.com before final payment.

 

2. Intellectual Property Protection:

 

• # Our products, including special art pieces and collector pieces, unauthorized copying or reproduction is strictly prohibited.
• # Any infringement of our intellectual property rights will be dealt legally.

 

3. Customer Support:

 

• # Customers can reach out to us via email: at info@mandaphandicrafts.com for any inquiries, assistance, or support.
• # Our customer support team strives to respond to customer queries within 48hrs.
• # Assistance for customers can be accessed between Sunday - Saturday, from 8:30 AM to 6:00 PM (in the Nepal Time Zone, GMT +5:45).