Terms & Conditions

1. Payment Terms & Conditions:

# We accept various payment methods, credit cards, debit cards, and pre-paid cards, including Visa cards and Master cards.
# We accept Swift payment as well. For wholesale and better price you can pay through swift code which is as follows:
Bank: NIC ASIA BANK LIMITED, TRADE TOWER THAPATHALI, KATHMANDU, NEPAL
Account Name: Mandap Handicrafts Nepal Pvt. Ltd.
Account No. 1664150103170002
Swift Code: NICENPKA

For personalized service please email ; uddhab.raj.pandey@gmail.com.
# All payments are processed securely, and customer payment information is encrypted.

2. Shipping and Delivery Terms & Conditions:

# We ship our products through cargo and courier services, ensuring secure and timely delivery.
# Estimated delivery times vary based on the destination and shipping methods.
# We offer a GSP (Generalized System of Preferences) Certificate to eligible importing countries, granting access to preferential trade benefits.
# Customers will be responsible for any applicable customs duties or taxes in their homeland.
#If you spend over USD 90, shipping is free.
#Purchase of any products less than USD 90 will be charged USD 17 extra.
#The delivery of the product will occur within a span of 10 to 12 days from the date of the order.

3. Return and Refund Terms & Conditions:

# We offer a combination of refund, exchange, or store credit based on the condition and nature of the product.
# Customers must initiate a return within 48 hours of receiving the product.
# Returned products must be in their original condition with all tags and packaging intact.
# While returning the product customers are requested to write our company address distinctly.
# Refunds will be processed as quickly as the bank can manage after the returned product is received and inspected.
# All applicable charges such as bank conversion fees and service charges, will be deducted from the refund amount.

4. Legal Jurisdictions:

Country/region